Billing

Payment Options

• EFT: Save up to $60 a year with automatic withdrawal! We waive the monthly installment fee when you pay by electronic funds transfer (EFT). Let us do the work for you! With your approval, we draw payments directly from your checking, savings or credit union account. Click Here for an enrollment form you can mail or fax to us.
• Pay your bill online through JPMorgan Chase Pay Connexion (up to $5,000). A $5.95 processing fee is collected by JPMorgan Chase for each transaction. For your convenience, all Westfield customers are pre-registered to pay online.
• View online payment status: After you pay your bill online, you can view the status of your payment.
  Once you log in, follow these steps:
  • For checking or savings account payments made today, click "Pending Payments."
  • For credit card payments, click "Payment History."
  • For checking or savings account payments made prior to today, click "Payment History."
• Pay by phone: To make a payment by phone, call JPMorgan Chase Pay Connexion’s automated toll-free telephone number, 1.800.766.9133. A $5.95 processing fee is collected by JPMorgan Chase for each transaction. Terms and conditions
• PC Banking: See your financial institution or online bill payment service for details.
• Mail: All payments can be mailed to us at:
  

  Regular Mail Westfield Insurance PO Box 9001566 Louisville, KY 40290-1566

  Overnight Mail Westfield Insurance 1 Park Circle Westfield Center, OH 44251

Billing Questions?

Customer service is our priority. Our business hours are Monday through Friday, 7:00 a.m. to 6:00 p.m., EST. We will answer your e-mail or after-hours voice mail within 24 hours. To contact us:

E-mail: Billing@westfieldgrp.com
Phone: 1.800.552.9134
Fax: 1.800.283.2422

About Your Invoice

Interactive tour of the invoice
Frequently asked questions about the invoice