Claims - What to Expect

What to Expect When You Report a Claim

When you purchase insurance, you hope you never have to use it. But if you do have a claim, our Westfield claims team is trained, experienced and dedicated to delivering prompt, fair and professional claims service. Here is what you can expect:

• We will strive to contact you within two hours after receiving notice and begin the process of handling your claim.
• We will provide qualified professional claims representatives to explain your coverage, review your claim and assess your damages.
• We will pay your loss promptly in accordance with policy terms and conditions.
• We have many programs to assist you in resolving your claim quickly and professionally.