Claims - Preferred Providers

Preferred Providers Body Shop Program

When you experience an auto accident, our preferred body shop program makes the claim process easier by referring you to reputable repair shops. These body shops write estimates and repair damages per Westfield’s standards. Appraisers no longer need to inspect the damaged vehicle, and you no longer need multiple damage estimates.

Program benefits:

• Quality repairs performed by state-of-the-art repair facilities
• Accurate estimation of damages
• Priority service and immediate repair authorization
• Reduced repair time
• Convenient locations
• Lifetime guarantee on repairs as long as you own the vehicle

Program criteria

Westfield Insurance has selected only the best auto repair shops throughout our 17 operating states to participate in this program. Shops must meet specific guidelines surrounding:

• Certification
• Equipment
• Estimating philosophy
• Quality
• Training
• Appearance

When experiencing an auto claim, you should first call your insurance agent. He or she will direct you to a preferred body shop in your area. You have the option to take your vehicle to this repair shop or a shop of your choice.