Click on the question to review the answer:
What information is included on my insurance invoice?
Westfield can bill all your policies
on one statement, even if they have different effective dates or different
payment plans.
Your invoice will include a list of all policies currently billing, the
balance of each policy and the minimum amount due,
a list of Westfield billing contacts, and the future payment schedule for
your policies.
What are my payment plan
options?
Most Westfield policies are eligible
to be billed on a payment plan, including monthly, quarterly and
semi-annually. You can pay your policy or account balance at any time.
Policyholders who choose our convenient monthly or quarterly payment
plans will also be charged an installment fee. The amount varies by state.
For those who choose to pay by WICdraw, our electronic funds transfer
option, all installment fees are waived. This is a savings of up to $60 per
year!
When can I change my payment
plan?
You can change your payment plan at
any time for one or all your eligible Westfield policies. Contact billing
customer service at 1.800.552.9134 to make the changes.
My invoice includes a past due
amount. Can I wait to pay that amount with my next installment?
Please don't wait to pay your past due
amounts. Cancellation proceedings may already be in process and jeopardize
your coverage. Pay past due amounts immediately upon receipt of
notification.
I notified my agent of a change to
my policy, but my amount due hasn't changed. What amount should I
pay?
Pay the minimum amount due in order to
prevent loss of coverage. Changes and adjustments to your payment amounts
will show on future insurance invoices.
I pay my bill by WICdraw (EFT). How
do I make changes to my bank information?
Complete a new
WICdraw enrollment form
and return to us by mail to Westfield Insurance, PO Box 5001, Westfield
Center, OH 44251 or fax to 1.800.283.2422 or email to WIC@westfieldgrp.com.
If you have questions contact billing customer service at 1.800.552.9134.
Can I change the date my bill comes
due?
Yes, simply contact billing customer
service and we can assist you with the changes. (Some policies are not
eligible).
Why does my insurance invoice
include a reactivation fee?
When a direct notice of cancellation
has been issued due to late payment, a reactivation fee is added to the next
invoice (where allowed by state law).
